Chatbots and Customer Service: What’s Changed and What’s Coming

Chatbots and Customer Service: What’s Changed and What’s Coming

For decades, customer service has been highly revered as the backbone of any company. Whether or not you are a service-oriented business, you will need to interact with some sort of clientele during your tenure. It’s imperative that your customer service and client...
Machine Learning in the 21st Century

Machine Learning in the 21st Century

One of the greatest and most uncharted technological advancements in the past decade has been the rise of machine learning. In a small scale sense, machine learning is simply a program or device that can recognize patterns and messages from the data in which they’re...
A Brief History Of Drones

A Brief History Of Drones

When one thinks of drones, it’s most likely that they envision the tiny helicopter-esque commercial product that their teenage neighbor keeps crashing into their yard. Drones are much more powerful than this, however, and are considered one of the first forays into...
The 5 Newest AI Developments

The 5 Newest AI Developments

The 21st century has brought us many technological advancements that have changed the way we live our lives. For instance, automated customer service lines used to be something unimaginable, and now it’s almost expected that when we call a large corporation or bank...

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